I constantly go through the drive thru at Tim Hortons', and too often you get a dummy who clearly orders about 17 things, sandwhiches, specialty items, etc and the worst are those who make several orders, and pay for them all separately.
Tims needs to have a drive-thru lane that is just for already made items ( coffee/tea/muffin/donut etc). If you want something that has to be cooked, toasted, made special etc., have your own drive thru, or go in.
This would make a huge difference. Please Tim Hortons I am begging you!
Location Griped About:
5639 Spring Garden Road
Halifax, Nova Scotia