I purchased a stove about 17 years ago and now it needs some repairs in the oven. I called the local dealer to get it repaired and they said that it was not purchased from them so they would not do the repair even though they sell and repair them. A few days later they drove by my house twice ...one time it was to a neighbour of mine to do a repair on her oven. I called the manufacturer to see who would come with no help.
This has been going on for 6 months.