I was tired of my account renewal charge getting higher ever year so I phoned to cancel my account. The cost was $164.00 to which the customer service employee offered me the same service for $88.00 if I would change my mine and not cancel. Here is a company pretty well admitting to a customer that we'll gouge you until you complain . I told her I definiatly wanted to cancel now cause I do not want to deal with such a sleazy company to which she than offered me 2 FREE MONTHS!!!!! SO people if you have a Sirus account and renewal is coming up phone and say your gonna cancel and get your renewal for 1/2 price!