Like most website operators, Gripevine collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Gripevine's purpose in collecting non-personally identifying information is to better understand how Gripevine visitors use its Website. From time to time, Gripevine may release non-personally-identifying information in a whole. e.g., by publishing a report on trends in the usage of its Website.
Information Collection and Use
Our primary goal in collecting Personal Information is to provide you with a personalized, useful, and efficient experience. We collect the following types of information from our users:
If you create an account, we ask for your email address. Your Personal Information will not be visible to other users, except for the organization on which you post a Gripe or a Guestbook entry. The email will be revealed to those organizations so that they may initiate an outreach. Gripevine may contact you using the email address you provided to communicate with you and to send you information that are aligned with our Services for which you signed-up for.
Your Public Content
By submitting Your Public Content to Gripevine, including your public profile information such as your Username, you recognize that we store and may publicly display Your Public Content, along with your Username, in order to provide the Services that we offer.
If you contact us to provide feedback, register a Gripe, make a Guestbook entry, or ask a question, we will record any Personal Information and other content that you provide in your communication so that we can effectively respond to your inquiries.
We record information relating to your use of the Gripevine Services to administer the Gripevine Services and provide the highest possible level of service to you. Information such as searches performed, the pages viewed, your browser type, IP address, requested URL, referring URL, and timestamp information. We also use this information in a whole to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the Gripevine Service. You cannot be identified from this aggregate information.
We send cookies to your computer in order to uniquely identify your browser and improve the quality of our service. The term "cookies" refers to small pieces of information that a Website sends to your computer's hard drive while you are viewing the Services. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). Persistent cookies can be removed by following your browser help file directions. If you choose to disable cookies, some areas of the Gripevine Services may not work properly or at all.
Gripevine may collect statistics about the behavior of visitors to its Website and Services. Gripevine may display this information publicly or provide it to others. However, Gripevine does not disclose personally-identifying information other than as described below.
Protection of Certain Personally-Identifying Information
Gripevine discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Gripevine’s behalf or to provide services available at Gripevine’s Website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Gripevine Website and Services, you consent to the transfer of such information to them. Gripevine will not rent or sell potentially personally-identifying and personally-identifying information to anyone.
Other than to its employees, contractors and affiliated organizations, as described above, Gripevine discloses potentially personally-identifying and personally-identifying information only when required to do so by law, or when Gripevine believes in good faith that disclosure is reasonably necessary to protect the property or rights of Gripevine, third parties or the public at large.
Other than to its employees, contractors and affiliated organizations, as described above, Gripevine discloses potentially personally-identifying and personally-identifying information to organizations on which you post a Gripe or Guestbook entry, to allow such organizations to communicate with you, to further their understanding of the nature of your feedback, and how to potentially respond. We are not responsible for the privacy practices employed by such organizations.
If you are a registered user of Gripevine’s Website and have supplied your email address, Gripevine may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with “whats going on” with Gripevine and our products. If you send us a request (for example via a support email or via our Contact Form ), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Gripevine takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
Links to Other Websites
If you have any questions or concerns regarding privacy, please contact use using our Contact Form. Your privacy is important to us and we will make every effort to resolve your concerns.
EFFECTIVE AS OF: 11th AUGUST 2016