rate 1
I joined Netflix on a trial basis. I tried many times during my free month to view a movie. It did not work. I emailed them, and got automated email saying they were busy. So was I. So I didn't dillegently follow up on it. I hoped that perhaps (stupidly on my part), when I got passed the trial period, it would work. Well, it didn't. And I was charged for the membership. It was only $8.99, but it was the principle of the thing. I tried emailing them again, explaining that they should be able to tell that I wasn't able to view any programming and that they should refund my money. I got no response at all!

Type of Gripe:

  • Billing
  • Poor Service

Type of solution gripevineusername is looking for:

  • Refund
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