I wrote a lengthy gripe and included documentation but when I was notified with a popup that I had entered a business name (at the top of the page) I did so, didn't find the address in the list given so hit the back arrow. Too bad! Everything was lost, no way to go back. Arrrggghhhh!
The Business name is on the Search "bar". For those entering gripes, the page should unambiguously show that the gripe is with XXX Company, somewhere close to this panel or the title panel. OR, allow a page return without losing entered data. Put a return arrow on the page for example.