December 27 ordered 2 hockey whistles, January 5, 2012, charged to my Visa, January 16 called them and they were waiting for the 2nd whistle to come in. Told them send at least 1 asap. Called February 7, no whistles sent yet. I told them to cancel my order and credit my card (which they said they did not charge me) but I have records on my visa.
Kempshockey.com said they called me twice and left messages, I have a wife and answering machine... NEVER did they call
Good Luck if you deal with them