rate 1
On a tuesday I ordered wheels from them and was told they would be delivered on friday. Friday comes around and I see they didnt ship till thursday, and won't be delivered till monday. I then live chatted with them and they said the delay was because it showed I was a new account, and it had to be verified. It would have been nice if they told me this in the begining considering I needed them by friday. Simple fix for Summit Racing would be to tell there new customers there will be a extra delay till they verify your information. Simple

Type of Gripe:

  • Poor Service
  • Shipping

Type of solution 1234 is looking for:

  • Policy Change
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