My wife bought me a PS3 for Christmas and within two months it was, in the words of the tall bearded EB Games guy, "Pooched" We were then informed that there was absolutely nothing that could be done for us, not even an address of where we could send the gaming system. To make matters worse he jammed the system into the box so it wouldn't even close properly. So I had to repack the box and when I complained that he of all people should be able to repack the box properly. I was told that he didn't even have to check the system in the first place. I guess our 300 dollars doesn't mean much. I will never shop at EB Games and will tell everyone I can not to shop there as well.