rate 1
My flight was delayed out of New York, which caused me to miss my connecting flight in Tokyo, but that was after a nightmare in New York trying to determine If I should board the plane. After talking to one Delta representative after another...finally they said to board the plane and see what happens in Tokyo. On the flight to Tokyo (15 hours), my headphone jack didn't work, so no movies for me. Also, there was very limited stewardess's walking around with water. I was in an inside seat and difficult to get out. One time it was 3 hours without service. I was put up in a hotel overnight in Tokyo and awoke in the middle of the night to no heat (tokyo gets cold in winter!). Finally I was put on a Thai airlines flight and arrived in Bangkok, missing my Air Asia flight and out 250 dollars to re-book. Complete Delta Disaster!

Type of Gripe:

  • Poor Service

Type of solution andybee is looking for:

  • Compensation
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