rate 1
Reebok - CCM Hockey CCM Hockey Skates Falling Apart
Status:
Hi, Two years ago I purchased a mid tier skate. The rivets rusted/corroded and fell out, 5 so far, that decreases performance with loose/frayed laces. At that point I called CCM and was brushed off by their customer service dept. Then I was prompted to post this when the tongue of the one skate fell out. I am a brand ambassador and very loyal to good products. I purchased this skate because of the excellent longevity and performance of my old CCM's; I did not even try on a different brand of skate. I am disappointed in the product and the company's response and wanted to share my experience. The experience contravenes 3/6 of the company's posted core values, respect, performance and integrity. Thanks, Connor D

Type of Gripe:

  • Loss/Damage
  • Poor Service

Type of solution dazoo99 is looking for:

  • Apology
  • Replacement
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