My son had his brand new glasses stolen last week (not even one week old) along with other expensive items at McMaster University library last week. He went back to Lens Crafters at Lime Ridge Mall in Hamilton and told them what happened. They would not do anything for him - not even a small discount. To get the same frame they sent him to another Lens Crafters in Ancaster. He had to spend another $397.85. A very expensive week for a student who does not have extra money for anything. I was disappointed that zero compassion was shown.
LOCATION GRIPED ABOUT:
999 Upper Wentworth Street
Type of Gripe:
Type of solution Melodie Montgomery is looking for: