Received a letter in May 2011 from Humama Medicare Advantage HMO waiving $200 copay for procedure on Jan 2011 at Advocate South Suburban Hospital (Hazelcrest, Ill).
I had already paid the hospital. Never received credit or check. Insurance co rep. Catie clams to have sent check 4 times, but hospital rep. cannot find it.
I have contacted Better Business Bureaus in Kentucky & Chicago, Office of the Attorney General State of Illinois, Chairman of Board of Directors, and 2 newspapers.
Some of above have tried, but got the same runaround as I have: "wait 7 to 14 days for the check to arrive at hospital".