rate 1
Apple Company (Headquarters) Apple refuses to fix warrantied phone!
My Iphone stopped working so I sent it to the apple care center. They returned my iphone to me untouched and explained after a visual inspection it had water damage and was no longer warrantied. When I took it to Neteffect, a local technology repair shop they explained to me it didn't have water damage. I am now curious to know why apple had told me it did have water damage when they could have simply just fixed it while it was under warranty which I had paid for.

Type of Gripe:

  • Loss/Damage
  • Poor Service
  • Unethical Behaviour

Type of solution mxracer85 is looking for:

  • Compensation
  • Repair
  • Replacement
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