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TRAVEL RIP OFF

SharonWestlake
@Air Transat Headquarters - My husband and his friend were scheduled to travel to Mexico but the trip was cancelled due to the Covid situation. We were told they would get a refund but instead, they have been offered travel vouchers. They will not travel again and therefore will not use the vouchers. They want their money back but have been refused. The Travel Vouchers are not transferrable. So - Air Transat gets to keep their money? They are seniors - is this what Air Transat wants to do? Rip off seniors? I will never ever ever travel by Air Transat and am on a campaign to get this message out to as many people as possible. WE WANT OUR MONEY BACK!
Requested: Compensation
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