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RETIRED

JudyHawkins
@Hudson's Bay Company Headquarters Ordered a couch on line per colour.. It was to be almost a grey charcoal-ish came and was to almost a chrome to a white grey... was going to exchange . The delivery people would not keep on truck.. then as its wrapped and sitting in the middle of the room that is on it back and its tooo big.. Called to see when picking up.. NOT UNTIL DECEMBER 31. 2020. !! I can't have couch I cant use sitting in the middle of the room for 2 1/2 months.. and they tell me THEY PICKED out the colour for exchange??! Now I have had voice cancer and cannot talk on the phone for long.. had my son try to call and they hung up!! So I will have to rent a truck and have people to help me.. and return this to the store... Its say on my rect ..RETURN or EXCHANGE... and they say NOT. BUT meanwhile which does not make sense. I can return this to have another colour??? They say I can't return as its a custom color... but can have another colour...this does NOT make SENs
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