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Poor dispute resolution.

Diydave
@Aliexpress Limited. I ordered a product via AliExpress (**********636252) and paid for airmail shipment (40 days max) but the seller sent it overland taking 70 days while claiming throughout that he had sent it airmail and that it was already in UK. China Post, however, showed it was in Lithuania. I raised a dispute and submitted the conclusive China Post evidence. AliExpress found for the seller, first claiming the package was post free and then that it had been sent by my chosen (unspecified) route, completely ignoring the conflicting evidence submitted. My subsequent appeal was rejected on the grounds that the package had been (eventually) delivered... a fact that was never in dispute! I claimed a refund because I had to purchase product locally due to the delay. This is grossly unfair treatment by AliExpress.
Requested: Apology, Compensation
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