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Nightmare

JudyGreen
@Hudson's Bay Company Headquarters I spent $900 on an order made end of Nov. using Visa plus GC's. First, they had the audacity to refund the entire amount with a GC! I asked that the $580 and change be returned to my Visa. No refund. And it's not due to my 'billing cycle'. I get refunded within 3 days, typically. Trying to deal with their customer 'service' is impossible. Soo, nearly 2 months later, I have had to ask Visa for their assistance. If they would refund me I would cancel the dispute, but they insist it has been done.
Requested: Apology, Compensation, Improvement, Policy Change, Other
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