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Looking for compensation

@The Brick Head Office Hi! We have purchased this sectional and came with thread flaws . Some of them are just loose ends that you can trim off and fix, but others have actually irreparable thread damage. In conversations with the local store here in Canmore Alberta I've been told this can be considered expected occurrence and I agree the loose ends can be but not the irreparable material damage or the failed stitching. Its been days and I'm not expecting a return by now, but I am really hoping some sort of small proportional refund, store credit, or any similar compensation you can work out please. Thanks, Diana Michaud
Requested: Compensation
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