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Horrible.

DwainGraham
@The Brick Head Office my elderly parents bought a king size bed. Delivered today. We put the frame together and had 4.5 inch gap overall. The store in Windsor Ontario was unhelpful even saying that frames are final sale while no one and no where is that posted. The frame we put together measured 86 by 86 the bed itself is only 80 by 76. Angela in the Windsor store as a manager made my parents who are on a pension feel like they had no choice but to buy another frame although admitting it was a manufacturing mistake. This not only cost my parents another 100 dollars but the time it will take to disassemble the old frame and reassemble a new one. Is this the Bricks business model?
Requested: Repair / Replacement
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