Notifications
Mark All as Read
You have no new notifications.
See All Notifications

Hardware not included

StephanieJones
@The Brick Head Office I will honestly never EVER step foot into the brick ever again! I will be telling everyone to avoid this place unless they want terrible customer service, parts missing, and late delivery! When we called to complain our dining table had the wrong hardware included, we were told to pickup at a location! My husband goes to pickup the hardware (took 3 hours there and back) and comes home to assemble and yet again was given the WRONG hardware! We called back and told them how unacceptable this was and wanted someone to deliver the hardware next day and they refused to, only could send by mail which would take a few weeks! Completely unacceptable, we paid for a product, you have the money and customer should have the product, its simple as that! I also had a couch that we were waiting on as well, but after this all happened, we cancelled the order! We are so dissatisfied with how they "fixed" the issue. Never shopping here again!
Requested: Compensation
Create Poll
No Comments Yet
Be the first to share what you think!
Search Company
Search with business name and city.
Select the department you would like to speak to: (Select one)
What are your concerns? (Select at least one)
What outcome would you like to see? (Select at least one)
Done
Search Company
Search with business name and city.
Create a Business
Business Name
Website Url
Street Address
City
Zip / Postal Code
Country
State / Province
Phone Number
Industry
All manually added Locations are sent to the GripeVine Moderator for approval. We need to confirm the Location information before we publish your Post. Thank you!
Submit
Create a Poll
Question
Options
Create