Notifications
Mark All as Read
You have no new notifications.
See All Notifications

Can't reach a real person at customer service

ilemyclema
@Priceline.Com (Headquarters) I've been trying to use a flight credit from a flight that was canceled due to COVID. It's only possible to book using the credit over the phone, so I've been calling customer service. However, their automated system is broke. It tells me that the wait is too long ("your current wait time is 2 minutes"-- how is 2 minutes too long?) and that they will call me back. I've tried upwards of seven times now over various days and still can't get a call back. If I try the number again, it tells me I am in the queue and hangs up on me. I just want to book my flight!
Requested: Other
Create Poll
No Comments Yet
Be the first to share what you think!
Search Company
Search with business name and city.
Select the department you would like to speak to: (Select one)
What are your concerns? (Select at least one)
What outcome would you like to see? (Select at least one)
Done
Search Company
Search with business name and city.
Create a Business
Business Name
Website Url
Street Address
City
Zip / Postal Code
Country
State / Province
Phone Number
Industry
All manually added Locations are sent to the GripeVine Moderator for approval. We need to confirm the Location information before we publish your Post. Thank you!
Submit
Create a Poll
Question
Options
Create