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@Aliexpress, Order not received, no refund no tracking information

@Aliexpress, I was a satisfied customer of Aliexpress and I love to buy things from there. But when I have updated my new delivery address somewhere in February 2019, I ordered around 5 times. Everytime there is no delivery at all and even i am unable to track the parcel. I am not getting refund or not even my order. Which is really v dissatisfactory. Disputes are closed stating contact your local logistical company. I dont know where is that local company and where to track my order. I am still waiting for the products to deliver. I want to order some more things but really worried about my recent past experience.
Requested: Compensation, Improvement, Repair / Replacement, Other
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