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CameronCrossley
There are not enough words in text box to accurately reflect the struggles @G E Appliance Services has put our family through over the past 7 weeks. On 12/07/20, our fridge experienced a sealed system failure. The fridge is 14 months old and came with my brand new construction condo. After more than 3 dozen phone calls and over 30 hours on the phone with the company was able to do nothing to solve the issue. They continuously tried to hang their hat on the 12 month warranty. However, they offered to repair it. Seemed fair. Two different repair men from the company came to our home and described the appliance as a "lemon that was destined to fail out of the factory". Fast forward to the end of the story, I ended up paying $400 (85% discount) for a replacement which arrived today. There was 6 massive holes and two black markings on the fridge. To say the least, I did not accept the delivery and have been on hold for the last 87 minutes.
@geapplianceservices
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rebalancespaa
@Rebalance Spa
@rebalancespa
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nymonumentlet
@R. BARANY MONUMENTS, INC.
@rbaranymonumentsinc
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cactusinn
@Cactus Inn
@cactusinn
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bennettgasandserv
@Bennett Tire & Service
@bennetttireservice
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thesalon16west
@The Salon 16 West
@thesalon16west
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ggtruckoutdoors
@g & g truck & outdoors
@ggtruckoutdoors
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J.Temple
@Staples Canada - Head Office
@staplescanadaheadoffice
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igotrans
@I-go Trans LLC
@igotransllc
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testprocenter
@Testpro Center
@testprocenter
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jfredbaylisspc
@J. Fred Bayliss, PC
@jfredbaylisspc
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J.Temple
@Staples Canada - Head Office I ordered the following: Invoice # 9549567 / SAMSUNG 303 Refurbished 11-inch Chromebook, 1.7 GHz Samsung Exynos Exynos 5, 16 GB eMMC, 2 GB DDR3, Chrome OS Item: 2996600 / Delivered December 22, 2020. On boxing day, I tried to generate a return as this Such electronics have a 14-day window for returns. I was told it needed to be taken to a Stapes store BUT as none of the sores are doing returns during the Ontario COVID lock-down I was told it would be picked up.Someone was to come Mon. Dec. 28 or Tue. Dec. 29, I waited at home ALL DAY both days; no one came. I phoned the 1-888-staples number again and complained. I was assured that, FOR SURE!, it would be picked up for return on Thur. Dec. 31, again, no one came! 22 Dec.- Jan. 2 is 11days gone of 14 day allowance for returning electronics & computer items! I am rapidly running out of time.
@staplescanadaheadoffice
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premiertuxedomi
@Premier Tuxedo
@premiertuxedo
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nailsforyounj
@Nails For You
@nailsforyou
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lifeinparadise
@Life in Paradise Vacation Rentals
@lifeinparadisevacationrentals
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mezzanj
@Mezza
@mezza
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nauticalpickers
@Jo Canvas Co & Nautical Pickers
@jocanvasconauticalpickers
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inhomefurniture
@In Home Furniture
@inhomefurniture
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