@Wells Fargo Bank (headquarters) BEWARE OF WELLS FARGO
THEY STOLE MY MOTHER"S MONEY. THEY HAVE NO CUSTOMER SERVICE. THEY DO NOT CARE ABOUT THEIR CLIENTS AN CUSTOMERS.
Save yourself money and aggravation and invest with another bank. Read the following:
My mother is 96. She had a check sent from Constellation Energy for $290.64. She misplaced the check. Constellation merged with Wells Fargo. I went to my local Wells Fargo branch and spoke with Rafael Cervantes. He called the main office. They told him to fax a copy of the check, a letter from me, and my power of attorney, and they would replace the check. They lied not only to me, but to their own employee, Rafael.
In February I received a letter stating American Stock and Transfer was responsible for the check replacement. Once again they lied.
I called them, and they told me I was misled. They found the records of the original check, and said all was transferred to Wells Fargo. He said that they knew this! They sent me a letter co