Time Warner Cable.....Take your check, but refuse to give you credit! | Gripevine
I've paid all bills on this acct and they shut my services off! I called to resolve and they continued to say it was not paid...I have all returned checks that show they endorsed the back. I am in my mid 70's and had to jump through hoops to prove this. They shut off my service until I got to drive to my bank and get the proof and then drive to their "local" customer unfriendly office where they automatically find you guilty in front of a line of others. When they do see the returned checks, they reinstate your services at a $6.00 fee, No Joke! Here we are 2-weeks down the road and now they want me to send a copy to a fax# and I do not have a fax. Why do I have to run around for their mistake? As of right now I am still fighting for any answers.
LOCATION GRIPED ABOUT:
340 Cumberland Ave