Time Warner Cable.....Take your check, but refuse to give you credit! | Gripevine

Time Warner Cable.....Take your check, but refuse to give you credit!

I've paid all bills on this acct and they shut my services off! I called to resolve and they continued to say it was not paid...I have all returned checks that show they endorsed the back. I am in my mid 70's and had to jump through hoops to prove this. They shut off my service until I got to drive to my bank and get the proof and then drive to their "local" customer unfriendly office where they automatically find you guilty in front of a line of others. When they do see the returned checks, they reinstate your services at a $6.00 fee, No Joke! Here we are 2-weeks down the road and now they want me to send a copy to a fax# and I do not have a fax. Why do I have to run around for their mistake? As of right now I am still fighting for any answers.
_________________________________

LOCATION GRIPED ABOUT:

340 Cumberland Ave
Portland, ME
us

Add Comment

Log in or register to post comments
dennifertt's picture
dennifertt
110

Looking for:

    Compensation
    Improvement
Awaiting response

Stats for this gripevine

Thursday, December 13, 2012 - 07:09
60 Columbus Circle, 17th Floor
New York, NY
United States
Billing, Poor Service
0
197