Nationstar......They Just Can't Get It Right. | Gripevine

Nationstar......They Just Can't Get It Right.

I am in the military and I am paid twice a month so I send my payment in as I am paid on the first and on the fifteenth. Well my mortgage holder Nationstar just cannot get it right. I got a letter on the 23 March 2012. Stating they had not received my payment for the month of march so I called them, as always they had my payment sitting in a unapplied account and will take three days to fix or bring my account current and up to date. So in short, Nationstar Mortgage cannot apply my payment to my account when they get it but they can find time to write me a nice three-page letter saying they did not get my payment.


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winrose98's picture

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Stats for this gripevine

Sunday, April 1, 2012 - 15:17
Nationstar Mortgage (headquarters)
350 Highland Dr
Lewisville, TX
Billing, Disruption, Poor Service, Unethical Behavior