Homeward Residential/AHMSI (Am Having Major Service Issues) | Gripevine

Homeward Residential/AHMSI (Am Having Major Service Issues)

AHMSI reported the wrong amount of interest to the IRS for 2 years, and I had to pay $198 to file amended tax returns! They indicated they would reimburse me for this, but have only gotten the runaround on multiple calls.

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Johanna at Gripevine's picture

Hi Unhappy,

Since we just launched, we understand that users are still learning how to best utilize and leverage our platform. We try and present customer service issues on a level playing field for both consumers and for the company in which a consumer has a complaint with.

We have faith that our members will use Gripevine in a constructive and positive manner. Our purpose is to help you arrive at successful resolutions with companies that you have legitimate complaints with.

To protect your privacy, we've removed the PDF document you uploaded from the public part of your gripe. We encourage you to resubmit the document with the private information blacked out and to place any sensitive information in the private information field, where it will only be visible to the company you have a gripe with.

Thank you for taking the time to use Gripevine's "complaint-resolution" platform.

Kind Regards,
Johanna

bewisetoday's picture

Hi Unhappy,

There are A LOT of complaints about this company, you just need to google AHMSI to find them. I would recommend that you;

1) Don't try to deal with this situation over the phone anymore.
2) Write a written complaint and send it by certified mail.
3) Contact your local State Attorney General's office and the Consumer Financial Protection Agency and cc: a copy of your complaint to them.

You could also cc: the BBB but they are already listed and have an F rating there. Don't give up, and don't stress.

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Unhappy's picture
Unhappy
10

Looking for:

    Refund
Resolved

Stats for this gripevine

Monday, June 25, 2012 - 16:30
American Home Mortage Servicing
1525 S Belt Line Rd
Coppell, TX
us
Poor Service
2
701