Sony LCD TV's from 2004-2011 Suck and Sony Knew it but sold them anyway-Unhonorable | Gripevine
To whom it may concern if you actually give a Rats a**- Sony CEO
I paid $3000 for a Sony Grand Vega KDF-55WF655 color Television in March 2005. I replace the lamp once and I am told the optical block needs replacing which went out in 2008. From all the reading I have done it seems Sony has knowned about this optical block defect since 2004. it can only be replaced with another optical block which will fail in 3 years or less. Should I part with this magnificent 55 inch TV which still sits on my living room floor-- If I do I will never buy another Sony Product for as long as I live. I did that with Brother products on a electronic typewriter that was defective that they refused to be responsible for.
It really p***** me off that Sony can f*** their customers over like this. They are suppose to have a excellent reputation but I guess when you sell
a whole line of TV's that are defective for over 8 years knowing you are selling a TV
with a defective optical block it that makes you a
really s***ty company making some really bad decisions with your consumers. No I don't want a discount on a new Sony TV-- I want replacement TV that is 40-55 inches. Sony knowingly kept selling TV's with this Defect for 8 years! ---WHAT A s***TY THING TO DO. Please forward this to the President of Sony electronics.
A very unsatisfied and disappointed X-customer who used to think you could trust
a Sony product as the Best you could buy...seems times have changed. The Sony
name is severely tarnished and that is very Unhonorable for the Japanese to do.
2005 Model, Sony KDF-55WF655 / Grand WEGA™ High Definition Television.
Optical block design
small claims lawsuits
I want you to forward this email to Sony Headquarters