Gamifive fraudulent charge on my Rogers bills | Gripevine
Gamifive fraudulent charge on my Rogers bills
On my March bill, it shows up that Buongiorno Gamifive Mobivillage games is charging me $9.99.
When I called Rogers they just kept repeating that I might have signed up for this service and I don't remember and there is nothing that they can do.
I can't believe that these guys from Rogers let anyone charge your mobile bill by just using your phone number. It's very simple for somebody to get your mobile number and subscribe you to this scam from Buongiorno Gamifive Mobivillage games. All they have to do is add your phone number and so these guys start charging you $10 per month. Unreal !!! I'm very frustrated with this buongiorno.com company.
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I don't know what that is but I had a similar problem with Qwest. They kept putting phony long distance charges on my bill from AT&T, MCI and others but wouldn't take them off. Sometimes calling the Consumer Advocate at your local TV station's news department can help you. I had good luck a few times using Ch.12's Twelve On Your Side but they told me that they couldn't help with Qwest. My solution was to cancel the phone service.
File a formal complaint with the CRTC. That is the only way to cut through their crap!
My complaint with the CRTC (or the CPRST in that case) was a real help. Within 2 days I've recieved a call from Roger who accepted to block third party billing on my account and to refund me. I'm glad this is over...
leobills,
Congratulations on resolving your customer service complaint. Should you have any future customer service issues, we encourage you to revisit Gripevine.com.
Regards,
Johanna
I plan on calling the crtc and the phonebuster hotline to make a complaint. Same scam happened to me, did they refund you the charges they made to your account??
Regards,
Steph