United Airlines (Headquarters)

77 W Wacker Dr, Ste 4100
Chicago, IL 60601, us
Phone: (312) 997-8000
Need to resolve an issue with United Airlines (Headquarters)?

Latest Gripes

3 weeks 1 day ago

My wife Barbora and I bought our flight through Kayak on Dec. 17th, 2013, set to fly out of San Diego on Feb. 23rd via United and their international...

1 month 2 weeks ago

My wife and my infant daughter were traveling for a funeral—we were planning to rent a car for the long drive, and checked in our new car seat along with a...

1 month 3 weeks ago

United lost All of our luggage at Ohare. They admitted that the luggage was scanned in when it arrived from Newark, but it never got to the carousel for us...

1 month 4 weeks ago

Ok so I booked a ticket on United a while back to go home and visit my sick grandfather but he passed away and we needed to rebook the outgoing flight to be...

2 months 6 days ago

My Mom (87 years old) and her sister (90 years old) had planned to travel to visit my sister in Austin, Texas, in January 2014. Due to weather conditions,...

2 months 3 weeks ago

I called United three days ago to change my flight's date due to change of plans. When they tried to charge me for changing fees on my credit card, they...

2 months 4 weeks ago

I flew about 85,000 miles on United Airlines in 2013. Usually, I am right around 65,000. I realize that things happen that are out of the airline's...

3 months 2 weeks ago

I’m writing to report an incident that occurred during my trip from San Francisco (SFO) to Manila on November 20, 2013. I have always been a respectful and...

3 months 2 weeks ago

I’m writing to report an incident that occurred during my trip from San Francisco (SFO) to Manila on November 20, 2013. I have always been a respectful and...

3 months 2 weeks ago

My husband and I flew on United Airlines, from Halifax to Seattle via Chicago and Portland. There were no other international flights leaving Halifax at...

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Latest Comments

vpnsrnap
1 month 3 weeks ago

Sounds a lot like Air Canada - oh, wait, they're partners aren't they? Hmmm. then not surprising at all. I went down east a couple of years age for 4 days... more

Meisha13D
3 months 2 weeks ago

Sounds like my experience as well. Except I haven't been able to speak with a real live person yet to be reimbursed for our baggage fees. I waited on the... more

Jan H.
6 months 3 weeks ago

You should take the money, though!

Jan H.
6 months 3 weeks ago

This was potentially very dangerous. You may or may not want to invest more time but I would think the FAA at a minimum should be notified.

sunshine50
8 months 1 week ago

We have many option when it comes to airline travel! I will not fly United, I have heard nothing but bad things about this company. If they want to stay in... more

Naz
8 months 3 weeks ago

I have all the Documents related to this matter, they have been sent as attachments to Mr
Jeff Smisek CEO and President of UA , based in Chicago. I... more

Geri Gripester
11 months 4 days ago

Hello Peggy!

We're so happy to see that your gripe was resolved, and we hope that Gripevine was able to be a positive influence in the resolution... more

KLaverty
11 months 3 weeks ago

In new news, I received a phone call from the claims department this morning at 545am - yes, 545am - offering me compensation for the damage to my bag. It... more

mfitzsimmons
11 months 3 weeks ago

I travel quite a bit, domestic and international. I have had plenty of tight connections. I fault United because this was an itinerary that never should... more

nikalseyn
11 months 3 weeks ago

I hate to tell you, but you are at fault, not United. Would not matter what airline. You only had one hour in which to get your bags, go thru customs, and... more

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Customer Satisfaction Index

21%
F
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