United Airlines (Headquarters)

77 W Wacker Dr, Ste 4100
Chicago, IL 60601, us
Phone: (312) 997-8000
Need to resolve an issue with United Airlines (Headquarters)?

Latest Gripes

1 week 8 hours ago

Departure flight from IAD: We arrived at the airport for the flight to Aruba and was in the line 1 1/2 hours prior to the departure. Had checked in the...

1 month 5 days ago

I accumulated about 25,000 miles on United. My family suffered through terminal illness, brain tumors, etc and I was seriously ill too for about four years...

1 month 2 weeks ago

Me and my wife’s vacation was largely ruined by the aggravation and inconvenience the lack of true customer service United Airlines caused on a planned trip...

1 month 2 weeks ago

Letter Of Complaint to United Airlines
June 8, 2014 at 9:03 pm
I, Emily O’Donnell, would like to file a grievance with United Airlines. On May 9...

1 month 3 weeks ago

We planned a destination wedding because we figured there would be less stress since it would be a smaller event... Wrong.

1. A flight that 6 family...

2 months 2 weeks ago

May 10, 2014

Dear United Customer Service Representative,

Last night I was stranded at IAD (Washington, Dulles) due to a cancellation of...

2 months 2 weeks ago

I flew on United Airlines on Tuesday May 13th (unlucky day??) from Ontario, California to San Francisco to do a gig. They made me gate check my Gretsch...

2 months 3 weeks ago

Flight Attendant gave away my cashmere coat, with my prescription glasses in the pocket, to a different passenger on my last United flight from Chicago to...

2 months 4 weeks ago

My wife and I just returned from our Christmas holiday - we flew United from Vancouver to Palm Springs both ways. Our trip was from December 23rd. to Jan....

4 months 1 week ago

My wife Barbora and I bought our flight through Kayak on Dec. 17th, 2013, set to fly out of San Diego on Feb. 23rd via United and their international...

Pages

Latest Comments

paulsimon
2 months 3 weeks ago

Wow. What an arduous and expensive experience. Customer service isn't rocket science, but apparently it is for United Airlines given all the trouble people... more

zig2101
2 months 3 weeks ago

Although I didn't receive a response through gripevine, I did get a response through twitter. Although the customer service representative on the phone didn... more

vpnsrnap
5 months 1 week ago

Sounds a lot like Air Canada - oh, wait, they're partners aren't they? Hmmm. then not surprising at all. I went down east a couple of years age for 4 days... more

Meisha13D
7 months 1 day ago

Sounds like my experience as well. Except I haven't been able to speak with a real live person yet to be reimbursed for our baggage fees. I waited on the... more

Jan H.
10 months 1 week ago

You should take the money, though!

Jan H.
10 months 1 week ago

This was potentially very dangerous. You may or may not want to invest more time but I would think the FAA at a minimum should be notified.

sunshine50
11 months 4 weeks ago

We have many option when it comes to airline travel! I will not fly United, I have heard nothing but bad things about this company. If they want to stay in... more

Naz
1 year 4 days ago

I have all the Documents related to this matter, they have been sent as attachments to Mr
Jeff Smisek CEO and President of UA , based in Chicago. I... more

Geri Gripester
1 year 2 months ago

Hello Peggy!

We're so happy to see that your gripe was resolved, and we hope that Gripevine was able to be a positive influence in the resolution... more

KLaverty
1 year 3 months ago

In new news, I received a phone call from the claims department this morning at 545am - yes, 545am - offering me compensation for the damage to my bag. It... more

Pages

Customer Satisfaction Index

21%
F
This business has an official Gripevine account.

Gripevine Stats

112
1
14
16
143