United Airlines (Headquarters)

77 W Wacker Dr, Ste 4100

Chicago, IL 60601, us

Phone: (312) 997-8000

Website: http://www.united.com

Need to resolve an issue with United Airlines (Headquarters)?

Submit a gripe about it

Latest Gripes

United and the Worst Trip Home Ever.

Planted: 5 days 32 min ago

I was coming home from a 4 1/2 month study abroad journey in Ireland. I thought my pain with airplane travel had been taken care of on the trip over to...

United Airlines.. United in giving bad customer service?

Planted: 3 weeks 5 days ago

Looking through the gripes, I see many many for United, nothing resolved for them in past couple of weeks. Makes me wonder if they respond.

Dec 16,...

Is there such a thing as customer service with United Airlines?

Planted: 3 weeks 6 days ago

I had a scheduling problem with United Airlines on a return flight from Santiago, Chile. We had a scheduled 1 hour layover in an airport that required us...

United Airlines Flight Cancellation

Planted: 4 weeks 20 hours ago

My step-daughter and her traveling companion, another 17 year old female, had their flight cancelled (30 minutes before takeoff) when traveling from Dayton...

(not so) "UNITED" AIRLINES

Planted: 4 weeks 1 day ago

On my flight from Lima Peru to Newark on April 21st we boarded the plane at 9:45 pm and didn't leave the Tarmac until after 3 a.m. Not only we were not...

United Airlines in Puerto Rico

Planted: 1 month 1 week ago

My wife and I were screened at the airport in San Juan PR (SJU). We had a MacBook Pro in our carry on bags. I was told to put the computer in a separate...

Laptop Missing at United Lounge(C3) EWR Airport Terminal C

Planted: 1 month 1 week ago

I was traveling from Newark to Mumbai through United Airlines non-stop flight UA48 on 23-Mar-13 Saturday. Checked in the United Club Lounge located near...

Puppies in Peril. . . United Airlines Strikes again!!!

Planted: 1 month 4 weeks ago

Recently, I purchased 2 beautiful miniature Dachshund puppies from a breeder in Kentucky. I had never before shipped animals via airplane, but I live near...

United Airlines, you are terrible

Planted: 2 months 7 hours ago

Dear United Airlines
I have just flown united from GVA to SAV (I'm still in IAD waiting for my connection) and it has been the absolute worst airline...

United Pay My Bills, Bills, Bills

Planted: 2 months 5 days ago

I incurred 6 days of additional hotel, taxi and food expenses of approximately $1186 due to flight cancellations due to weather and crew delays. On Sunday,...

Latest Comments

Hello Peggy!

Posted by: Geri Gripester

3 days 4 hours ago

Hello Peggy!

We're so happy to see that your gripe was resolved, and we hope that Gripevine was able to be a positive influence in the resolution... more

In new news, I received a

Posted by: KLaverty

3 weeks 4 days ago

In new news, I received a phone call from the claims department this morning at 545am - yes, 545am - offering me compensation for the damage to my bag. It... more

I travel quite a bit,

Posted by: mfitzsimmons

3 weeks 4 days ago

I travel quite a bit, domestic and international. I have had plenty of tight connections. I fault United because this was an itinerary that never should... more

I hate to tell you, but you

Posted by: nikalseyn

3 weeks 5 days ago

I hate to tell you, but you are at fault, not United. Would not matter what airline. You only had one hour in which to get your bags, go thru customs, and... more

I am sorry this has happen to

Posted by: JRF0856

1 month 1 week ago

I am sorry this has happen to you , sites like this are great!!! It's a way we the people can get some help, Gripevine thank you so much for helping all of... more

Wow! Finallyor should isay

Posted by: Mscellobass

2 months 1 week ago

Wow! Finallyor should isay its about time!

Omg! WHEN WILL UA GET IT

Posted by: Mscellobass

2 months 1 week ago

Omg! WHEN WILL UA GET IT TOGETher!!!

Hey amylouu8,

Posted by: Gigi Gripester

3 months 3 days ago

Hey amylouu8,

Congratulations on taking the first step to seeking a resolution on your customer service issue on Gripevine! We really enjoyed your... more

Dear TarryTurdvig,

Posted by: Gigi Gripester

4 months 5 days ago

Dear TarryTurdvig,

Thank you for taking the time to submit your story to Gripevine. It sounds as though you had an awful experience all those years... more

UNITED HAS DONE NOTHING TO

Posted by: TarryTurdvig

4 months 1 week ago

UNITED HAS DONE NOTHING TO HELP ME.....NOTHING....MORE POOP FROM UNITED"
1.ALL RETIRED EMPLOYEES WILL BOARD AFTER ALL WORKING EMPLOYEES
2.AL... more

Customer Satisfaction Index

23%

This business has an official Gripevine account.

Gripevine Stats

Awaiting Response: 89

In Process: 1

Resolved: 10

Not resolved: 3

Total: 103

Main menu