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The Brick Head Office

16930-114 Avenue
Edmonton, AB T5M 3S2, Canada
Phone: (514) 695-9249
www.thebrick.com
Need to resolve an issue with The Brick Head Office?

Latest Gripes

1 day 9 hours ago

On Apr 24,2015 I bought 3 Pack tables, and Black Panasonic Microwave. I made my complete payment through my Visa card. I was promised by the sales...

3 days 13 hours ago

Purchased a bedroom set from the Brick on May 14, 2015. The sales person kept certain things were free, which the weren't. Had the set delivered on Friday...

3 days 18 hours ago

My wife and I bought the top of the line mattress from the Brick, Huntclub Rd, Ottawa in Nov/14. In a couple of months it was sagging, and we had them send...

1 week 22 hours ago

Good morning. In September we purchased a king size mattress set and frame from the Brick in Stettler Alberta. We were originally very pleased with the...

1 week 4 days ago

I bought and paid for 2 recliner chairs Item code WBMAXX_BR and WBMXX_TP from the store in east Windsor on March 13 and picked up the chairs on about...

1 week 5 days ago

We bought a sofa at the Tent Sale and was told there were 5 in stock. We paid for it and scheduled delivery for this week. The phone rang last night and...

1 week 6 days ago

In August of 2014 we purchased a Simmons Beautyrest Mattress at your Mattress store at 3013 Dufferin Street Toronto On. M6B3T4 invoice 080346D05030001 .By...

2 weeks 22 hours ago

I purchased the extended warranty on my fridge. 3 times it has broke and finally the 4th time it stopped working. The wonderful extended warranty people...

2 weeks 1 day ago

got the item (dish washer) ordered bone got white had to sign for it to pick up
after lunch noticed the box said white so we made a attempt to return...

2 weeks 3 days ago

I have a 28 inch RCA 720P LED TV -- it has quit working . I use it as a monitor.
It Quit working and I went to the Computer repair shop...

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Latest Comments

Ann-Patricia Wagner
1 week 6 days ago

The Brick Warehouse in Camrose Alberta resolved our conflict to our satisfaction only when The Alberta Consumer Investigations Unit became involved.

gardink
1 month 1 day ago

Sorry. I said the Managers name was Susan Reynolds. I apologize. Her name is Susan Runnalls

Gemma Gripester
2 months 5 days ago

Hello Melanie,

Welcome to the Gripevine Community! We created Gripevine so that consumers don't need to get frustrated and waste time on calls or on... more

Betty
2 months 1 week ago

If this situation isn't resolved I will take this further. This is inexcusable!

MONIQUE SHEA
2 months 4 weeks ago

l myself have been getting bulls*** and the run around l'm not putting up with this...... if l dont get a response within 1 week im going to the new and the... more

MONIQUE SHEA
2 months 4 weeks ago

l myself have been getting bulls*** and the run around l'm not putting up with this...... if l dont get a response within 1 week im going to the new and the... more

RJohn
3 months 3 weeks ago

Thank you The Brick........I hope it was a little easier but I'm glad it's over....

RJohn
4 months 1 week ago

The Brick offered to replace the broken units, I hope they stand by their words... I will close my complaint when I receive the new units... Thank you

Adam ON
5 months 1 week ago

The Brick has awful customer service. I paid $298 for that TV and got the receipt, and was told to pick up the TV Saturday. Then on Saturday they told me... more

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Customer Satisfaction Index

28%
F
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Gripevine Stats

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