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The Brick Head Office

16930-114 Avenue
Edmonton, AB T5M 3S2, Canada
Phone: (514) 695-9249
www.thebrick.com
Need to resolve an issue with The Brick Head Office?

Latest Gripes

22 hours 44 min ago

My husband is overseas, coming back in few weeks
Want surprise his and get new bedroom set, we always shop and the brick so
I went to the brick...

1 week 1 day ago

Still waiting for the Weston & 401 store to mail me my cheque.Do you guys actually do anything about these complaints

1 week 2 days ago

25 months ago, my husband and I purchased from the Brick in Midland Ontario a new Maytag laundry pair with the 5 year warranty, 2 pedestals, pair...

1 week 4 days ago

Still waiting for my return of deposit from January.Iwant my deposit mailed to me from the Weston and 401 store. Iwrote to their CEO but he did nothing. I...

2 weeks 1 day ago

I purchased a full set of 6 appliances for my first new home January 2nd 2015 paid in full for delivery scheduled April 1st 2015 on this receipt the...

2 weeks 4 days ago

The Brick is on a BBB alert for deceptive practices, and has pending Government action for this offense. For details go to the following site:

...

2 weeks 5 days ago

on may 2nd 2015 I purchased a set that was suppose to include a dinning room table with chairs, survey, and a TV. I paid $3000 in total. the delivery day...

3 weeks 3 hours ago

Dear Head Office,

I bought furniture last year from the brick Coquitlam.
The customer services told us that we have this offer with no...

3 weeks 1 day ago

In March 2014, I bought a GE one unit stacked washer and dryer. Before being able to use the machine, the dryer did not work; they had to put in a brand...

3 weeks 2 days ago

I purchased 41" Tv stand at Brick in Newmarket, Ontario. The stand was fully assembled when I brought it home, however the handles on both drawers were...

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Latest Comments

Ann-Patricia Wagner
1 month 3 weeks ago

The Brick Warehouse in Camrose Alberta resolved our conflict to our satisfaction only when The Alberta Consumer Investigations Unit became involved.

gardink
2 months 1 week ago

Sorry. I said the Managers name was Susan Reynolds. I apologize. Her name is Susan Runnalls

Gemma Gripester
3 months 1 week ago

Hello Melanie,

Welcome to the Gripevine Community! We created Gripevine so that consumers don't need to get frustrated and waste time on calls or on... more

Betty
3 months 2 weeks ago

If this situation isn't resolved I will take this further. This is inexcusable!

MONIQUE SHEA
4 months 6 days ago

l myself have been getting bulls*** and the run around l'm not putting up with this...... if l dont get a response within 1 week im going to the new and the... more

MONIQUE SHEA
4 months 6 days ago

l myself have been getting bulls*** and the run around l'm not putting up with this...... if l dont get a response within 1 week im going to the new and the... more

RJohn
5 months 1 day ago

Thank you The Brick........I hope it was a little easier but I'm glad it's over....

RJohn
5 months 2 weeks ago

The Brick offered to replace the broken units, I hope they stand by their words... I will close my complaint when I receive the new units... Thank you

Adam ON
6 months 2 weeks ago

The Brick has awful customer service. I paid $298 for that TV and got the receipt, and was told to pick up the TV Saturday. Then on Saturday they told me... more

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Customer Satisfaction Index

28%
F
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Gripevine Stats

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