The Brick Head Office

16930-114 Avenue
Edmonton, AB T5M 3S2, Canada
Phone: (514) 695-9249
www.thebrick.com
Need to resolve an issue with The Brick Head Office?

Latest Gripes

2 days 7 hours ago

Still nothing said they will repair haha I want on Monday morning load this crap go to the newspaper and get them to come and take pics.as I carefully...

4 days 4 hours ago

We made a complaint to the Brick customer care department recently on the Brick ‘Full Circle Protection Value Back Extended Warranty’. The brick has the...

6 days 2 hours ago

We bought furniture from The Stettler brick we were told the furniture would hold up with husband weight.well now there is a broken piece and it hasn't...

1 week 21 hours ago

I purchased a new TV on May 12/2016, my husband and I were excited to get ourselves a new smart tv so we went to the brick as we have shopped there for over...

2 weeks 22 hours ago

So I purchase a couch/chair in September, supposed to arrive in October. It was very late. That's where this begins. Upon arrival, they bring me the wrong...

2 weeks 4 days ago

Bought a power recliner for my husband to sleep in from being released from hospital with broken back. Had help to remove and dispose of old one and to...

3 weeks 3 days ago

I purchased a sectional about a year ago. Within the first week the armrest broke. Within six months a spring broke and the zipper on a cushion separated...

3 weeks 4 days ago

Bought a couch near Christmas 2015. It was delivered just before christmas day broken and torn. Called the store with no return call, went to the store...

3 weeks 5 days ago

Went to Edmonton South store a few weeks ago. Got pricing for white coil Fridgedaire stove at list price of $ 549. Told to check back during VIP Event April...

1 month 2 days ago

I purchased a sectional sofa from the Brick in Nov 2015. The delivery damaged our floor. They filled out a damage report and submitted it to their damage...

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Latest Comments

Lornadahl
1 day 22 hours ago

This is the stettler brick that doesn't seem to care when you buy they are all nice but now I want new furniture replacement and my 18 months free... more

TheBrick
3 days 7 hours ago

I haven't received the email. Please call 780-930-6162 for assistance

Effe
3 days 8 hours ago

A complaint email is sent to cccmanagement@thebrick.com.

TheBrick
4 days 1 hour ago

Sorry to about the service you received, please kindly call 780-930-6162 or email cccmanagment@thebrick.com... more

TheBrick
5 days 2 hours ago

Sorry to hear the damage on the TV and the service you received at the store, for immediate assistance please contact 780-930-6162.

TheBrick
5 days 5 hours ago

Sorry to hear about the damage on your furniture. Please kindly call 780-930-6162 for immediate assistance

TheBrick
2 weeks 5 hours ago

you can also send the information too CCCmanagement@thebrick.com. Please kindly make sure the first three... more

TheBrick
2 weeks 7 hours ago

I sincerely apologies for the service you have received. Please kindly call 780-930-6162 for immediate assistance.

TheBrick
2 weeks 7 hours ago

Please kindly contact the brick on 780-930-6162

teena
2 weeks 1 day ago

Thank you for the response. I tried to reply at 3 separate times to the link provided and sending keeps failing.Is there a number or a fax I can send with... more

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Customer Satisfaction Index

40%
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Gripevine Stats

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