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The Brick Head Office

16930-114 Avenue
Edmonton, AB T5M 3S2, Canada
Phone: (514) 695-9249
www.thebrick.com
Need to resolve an issue with The Brick Head Office?

Latest Gripes

5 days 15 hours ago

This is the 2nd couch I have purchased from the brick that I'm still paying off and it's broken. I am not happy with their products. Their customer service...

6 days 4 hours ago

WARNING......
If anyone thinks of working for The Brick or their operations team called Transglobal service please DON'T.....
I started working...

6 days 11 hours ago

My husband hasn't been paid properly and others in his store not at all in months. Human ressourceses lady doesn't seem to know how to do her job properly...

1 week 19 hours ago

I went to The Brick in Terrace BC. They really pressure you to buy and I hate that so I left. I looked online and found a really nice tv stand for my...

1 week 2 days ago

.
i have complain against Shawn Kemp general sales manager at 20 ashtonbee road, scarborough, ON. M1L 4R5. I have purchased $ 5800 worth of furniture...

1 week 5 days ago

We purchased a bed set on 23rd Of July from Brick at South Common Edmonton, Delivery was set for 2nd Aug. The delivery had damages, so could not be...

1 week 5 days ago

I bought a chair from the Brick. It was supposed to be ready for pick-up in 3 days. then it was the 21st now it is the 28th and I am away from the 22 -...

1 week 5 days ago

I have had my new mattress and bed delivered and left on the driveway on this past sunday, leaving my 64 and 65 year old parents to haul it in themselves!...

1 week 5 days ago

In April I bought I dressed, I was told it would be deliveried within 3 business days.. When it never showed up I called an spoke with someone they...

1 week 5 days ago

I have 3 transactions on different occasions put on monthly terms. I am being charged interest on appliances that need not be paid until 2019. I will never...

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Latest Comments

Gemma Gripester
5 days 19 hours ago

Hello susy73,

It’s awesome to have another member join our “Resolution Revolution”! Since launching, we have been able to help many users within our... more

susy73
6 days 4 hours ago

I got fired with no apparent reason.....then waited 2 weeks to get my money owed to me for my last two weeks worked. ..plus 2 weeks notice pay......although... more

Jodi driscoll
1 week 5 days ago

No one tells you at time of deferred payment that they cancel all deferred payment plans if one payment is late. Sneaky and conniving practices

enas
4 weeks 1 day ago

No call or email back from brick to explain their service .I guess their store managers and sales staff can do whatever they want to clients as their is no... more

enas
4 weeks 1 day ago

No call or email back from brick to explain their service .I guess their store managers and sales staff can do whatever they want to clients as their is no... more

LouiseC
1 month 1 week ago

I have also recently moved and the "Brick WILL NEVER AGAIN" be my choice. You were right when you said they were arrogant. I have a sad history with them... more

enas
1 month 2 weeks ago

2weeks and 4days no call from Head office yet
Is that how you resolve you complains ...by ignoring them .?????

enas
1 month 2 weeks ago

2weeks and 4days no call from Head office yet
Is that how you resolve you complains ...by ignoring them .?????

enas
1 month 4 weeks ago

Hi was your issue ever solved
I think they just ignore these complaints
Just waste of our time

enas
1 month 4 weeks ago

Not surprised had the same experience. After sale is finalized they don't care what so ever
And did the dead office ever contact you to explain their... more

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Customer Satisfaction Index

28%
F
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Gripevine Stats

542
0
22
33
597