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The Brick Head Office

16930-114 Avenue
Edmonton, AB T5M 3S2, Canada
Phone: (514) 695-9249
Need to resolve an issue with The Brick Head Office?

Latest Gripes

19 hours 1 min ago

I needed to buy a bed and went to the brick to get one. I already had a mattress and since I was already going to be spending a lot of money on a new bed, I...

6 days 22 hours ago

Please save yourself an absolute nightmare and shop somewhere else. Leon's is associated so do not shop there either. I was 26 and needed to furniture my...

1 week 22 hours ago

On April 30th/15 I was in one of your stores to purchase some furniture on your don't pay a cent events. Recently I had to pay the full amount and so I went...

1 week 2 days ago

December 26, 2013 we bought a new stove from the Brick, within 4 months we had to have warranty work done on the 2 front dual burners and the hinges...

2 weeks 1 hour ago

We purchased a couch and love seat from the brick about 1 month ago and requested that the couch and love seat be delivered on November 11 2015. I stayed...

2 weeks 1 day ago

The Brick in Oshawa gets a zero for customer service. Nuria one of the managers there is hopeless to say the least and should be fired. I ordered a mattress...

2 weeks 1 day ago

Went to the Brick 20 Ashtonbee road on your VIP day nov 6 to look for a dining room set. The salesperson was John P not very good at his job didn't make me...

2 weeks 3 days ago

Im writting here to advise ppl NOT TO BUY ANYTHING from THE BRICK. A bunch of thieves who say theyre selling you something at 0%...

2 weeks 3 days ago

I bought a leather sofa and love seat. On delivery after over a month the love seat legs did not come with delivery. I have been calling every drop...

2 weeks 5 days ago

am a customer of the Brick. I am writing this letter in hopes that someone can assist me as I have tried contacting the customer service department multiple...


Latest Comments

1 week 2 days ago

is anyone going to respond?

3 weeks 3 days ago

I totally agree ! The Brick's Extended warranties and Customer Service are shameful! Every item I've bought from them has needed replacement, each time I'... more

1 month 4 days ago

Had the same issue. Manager named Alison called didn't care and did not do anything for us.

kanika vig
1 month 1 week ago

thanks for your comment..yes i have filed with BBB with $2000 harassment amount. How dare he said i will throw my kid out,
hope i will get some helps... more

Gemma Gripester
1 month 3 weeks ago

Hello M.Hoberg-Bents,

Welcome to the Gripevine Community! We created Gripevine so that consumers avoid getting frustrated and wasting time on calls... more

2 months 3 days ago

This is terrible i hope you guys are able to get this sorted out. To me at least if you have credit you should be able to get what you need not be forced to... more

Gemma Gripester
3 months 3 days ago

Hello susy73,

It’s awesome to have another member join our “Resolution Revolution”! Since launching, we have been able to help many users within our... more

3 months 3 days ago

I got fired with no apparent reason.....then waited 2 weeks to get my money owed to me for my last two weeks worked. 2 weeks notice pay......although... more

Jodi driscoll
3 months 1 week ago

No one tells you at time of deferred payment that they cancel all deferred payment plans if one payment is late. Sneaky and conniving practices

3 months 3 weeks ago

No call or email back from brick to explain their service .I guess their store managers and sales staff can do whatever they want to clients as their is no... more


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