The Brick Head Office

16930-114 Avenue
Edmonton, AB T5M 3S2, Canada
Phone: (514) 695-9249
Need to resolve an issue with The Brick Head Office?

Latest Gripes

1 day 4 hours ago

we purchased mattress and spring board 3 months ago. the spring board is making noise since last two and half months . we complained many times but nobody...

1 day 8 hours ago

I purchased on July 13, 2013 a Whirlpool Appliance package as well as the extended warranty on all appliances. Dec 1/14 I called them as my stove will not...

2 days 4 hours ago

We had purchased a very nice couch at the brick for over $2,000 back in 2010, The couch delivery started with bad units which has been replaced with another...

2 days 21 hours ago

My husband and I purchased a sofa and love seat at the beginning of November and paid for it in full at that time. We were told this payment was necessary...

5 days 2 hours ago

I saw a sony tv in the brick flyer for $298 thinking this was a good price I drove 1 hour to Sudbury Ont to purchase it only to be told very rudely by the...

5 days 2 hours ago

I purchased a couple of small glass shelves for wall mounting TV control boxes. Once we mounted the TV to the wall, we felt the shelves would not work. I...

5 days 4 hours ago

We purchased the Modesto Leather furniture in 2011 seat incl Loveseat, Sofa, ottoman and chair 3 years ago. Within 6 months the leather on the sofa,...

5 days 4 hours ago

On Thursday Dec 11, 2014, I received The Brick advertisement. A 40" Sony TV set was advertised for $298.99. I went to the Stratford store (805 Downie St....

6 days 3 hours ago
6 days 3 hours ago

-I bought a MOFF 110pk washer & dryer from you on Tuesday May.6/2014
And we have not being able to use washer from day one. because of the rinse...


Latest Comments

Adam ON
2 days 4 hours ago

The Brick has awful customer service. I paid $298 for that TV and got the receipt, and was told to pick up the TV Saturday. Then on Saturday they told me... more

6 days 3 hours ago

-After all the run around from the Brick....and you sending service-men here two
time...It's time you people listen to your repair people once and for... more

1 week 5 days ago

Check with visa to see if they will cover you for their card protection/insurance plan they do in the UK,will need to check my visa now

2 weeks 7 hours ago

should read but Trans Global will " not " replace dish washer. Bryan

3 weeks 2 days ago

The brick store that I bought the bedroom set from was the Fort Saskatchewan store.

Gemma Gripester
1 month 14 hours ago

Hello fcbclindac,

Welcome to the Gripevine Community! We created Gripevine so that consumers don't need to get frustrated and waste time on calls or... more

1 month 4 weeks ago

Good Afternoon Ms. Snow,

Can you please e-mail with your contact... more

Charles Mckay
2 months 2 days ago
3 months 3 days ago

Wish i read this before i bought my mattress there.
What a horrible company. I guess no one told them they have competition.

3 months 4 weeks ago

Thanks, the company I was referring to is The Brick.


Customer Satisfaction Index

This business account has not yet been claimed. If you are the owner or manager you can find out how to claim your free account here.

Gripevine Stats