The Brick Head Office

16930-114 Avenue
Edmonton, AB T5M 3S2, Canada
Phone: (514) 695-9249
www.thebrick.com
Need to resolve an issue with The Brick Head Office?

Latest Gripes

11 hours 17 min ago

I purchased the samsung waterwall dishwasher. It is not functioning properly. Stops continuously at the normal cycle and express cycle. I have contacted the...

1 day 14 hours ago

My wife and I purchased a living room set from the brick in Anjou quebec.First of all starting with the service on the floor horrible ,suggest you change...

3 days 2 hours ago

Two years ago we purchased a sectional with four recliners chairs in this sectional. With the five year blanket warranty. Before one year three of the...

3 days 10 hours ago

I recently purchased a 4 piece bedroom set at the Brick and have had nothing but the worst customer service and delivery experience since i purchased the...

3 days 21 hours ago

I have shopped at the brick for many years with no issues,but never again.My lady and I spent over $5,000 for bedroom furnature and a dinigroom table and...

1 week 9 hours ago

I spent $1,400 on a glass dining set - one it's glass and I seriously overpaid. Two, it was scheduled to be delivered on Friday the 5th, I called in on the...

1 week 1 day ago

I purchased a chaise sofa to which I bought the extended warranty on. They came in to fix it three times in under a year and a half. I finally had enough...

1 week 6 days ago

I recently bought thousands of dollars worth of furniture at The Brick.... fridge, stove, mattress, leather furniture, recliner, two new lamps, pillows,...

2 weeks 2 days ago

On July 29th 14, I have purchased worth of around CND 7000 furniture from Toronto Weston Rd store, located by the 401 and Weston Rd. Invoice # 072044N0602...

3 weeks 14 min ago

I bought an item with invoice 082741B1018001 from this store, i would want the management of the bricks to take a look at the customer service in this...

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Latest Comments

dojoman2001
2 days 8 hours ago

Wish i read this before i bought my mattress there.
What a horrible company. I guess no one told them they have competition.

318.corker
4 weeks 1 day ago

Thanks, the company I was referring to is The Brick.

Helpful
4 weeks 1 day ago

Interestingly that the name of the company your complaining about doesn't appear within your gripe. One shouldn't have to search for such information.

Marcieglandrn
1 month 1 week ago

I had disgusting demeaning behaviour too this week. Today, I sent an email to the head office, jimcaldwell@... more

NEd
1 month 1 week ago

We also have had a very poor dealing with The BRICK here in Terrace and more so with "Tony" the manager. After making a $6,000 purchase we were promised the... more

lalansite
1 month 2 weeks ago

thanks

Gemma Gripester
1 month 2 weeks ago

Hello lalansite,

Thanks for joining the Resolution Revolution! Gripevine is building a community where consumers with legitimate customer care issues... more

lalansite
1 month 2 weeks ago

still waiting for a reply. still not resolved. accidently press Resolved

Glia
1 month 2 weeks ago

Sunday July 27th we returned to the Brick (L'Acadie) one of the saleman said the Store Mgr was not present, then another salesman pointed him.
The... more

Hi,
Glia
1 month 3 weeks ago

Hi,

If this may help, I've had to be peristent in order to obtain service. My husband and I had to missed so many half days of work due to the... more

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Customer Satisfaction Index

40%
F
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Gripevine Stats

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