The Brick Head Office

16930-114 Avenue
Edmonton, AB T5M 3S2, Canada
Phone: (514) 695-9249
www.thebrick.com
Need to resolve an issue with The Brick Head Office?

Latest Gripes

1 day 5 hours ago

I was given 2 options for the warranty on my couch (3 years old)...lose more money or even more money. I went with in store credit (as oppsed to a re-select...

2 days 12 hours ago

I bought a maytag washer and dryer on feb. 19 2011 (bill#021913e0559) with an extended guarantee from the store in Boisbriand Quebec. 5 weeks ago I called...

2 days 16 hours ago

In reading some of the other complaints, and the month's that have gone by without any resolve....7 months, 11 months,I am sure the brick does not care at...

2 days 16 hours ago

In reading some of the other complaints, and the month's that have gone by without any resolve....7 months, 11 months,I am sure the brick does not care at...

2 days 18 hours ago

I would like to start by saying that I am a 66 year old woman who had just moved to Ontario from Cape Breton, Nova Scotia...I arrived end of June and went...

5 days 18 hours ago

Bought couch set, 1 month old cushions falling apart popping sound from couch arms..."nothing they can do". 1 year old, wood couch trim falling off nails...

1 week 2 days ago

Couch delivered without call to let me know it was coming, bad quality and no holes to screw in legs, set up a return and they didn't show. I called and it...

1 week 4 days ago

Purchase from the Grande Prairie Brick and I wish we would have listened to almost every person in this City that said, "do not buy from the Brick". The...

1 week 4 days ago

My husband and I spend close to $4000 on a new sectional, rugs and dressers, night stands plus a coffee table at The Brick in Park Royal. I had to send the...

1 week 5 days ago

Bought furniture in 2012, most of it was broken. Got the couch the sides were all smashed up. Had them bring a new one. When the second one came, the...

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Latest Comments

Charles Mckay
2 days 16 hours ago
dojoman2001
1 month 3 days ago

Wish i read this before i bought my mattress there.
What a horrible company. I guess no one told them they have competition.

318.corker
2 months 7 hours ago

Thanks, the company I was referring to is The Brick.

Helpful
2 months 7 hours ago

Interestingly that the name of the company your complaining about doesn't appear within your gripe. One shouldn't have to search for such information.

Marcieglandrn
2 months 1 week ago

I had disgusting demeaning behaviour too this week. Today, I sent an email to the head office, jimcaldwell@... more

NEd
2 months 2 weeks ago

We also have had a very poor dealing with The BRICK here in Terrace and more so with "Tony" the manager. After making a $6,000 purchase we were promised the... more

lalansite
2 months 2 weeks ago

thanks

Gemma Gripester
2 months 2 weeks ago

Hello lalansite,

Thanks for joining the Resolution Revolution! Gripevine is building a community where consumers with legitimate customer care issues... more

lalansite
2 months 2 weeks ago

still waiting for a reply. still not resolved. accidently press Resolved

Glia
2 months 3 weeks ago

Sunday July 27th we returned to the Brick (L'Acadie) one of the saleman said the Store Mgr was not present, then another salesman pointed him.
The... more

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Customer Satisfaction Index

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