The Brick Head Office

16930-114 Avenue
Edmonton, AB T5M 3S2, Canada
Phone: (514) 695-9249
www.thebrick.com
Need to resolve an issue with The Brick Head Office?

Latest Gripes

3 days 19 hours ago

Joke is that they call it Customer Care! The woman who answered my call was unprofessional, rude and hung up on me. I called because I purchased leather 3...

4 days 16 hours ago

Never buy anything from this store!!! Service is s*** and so are products. Stay tuned as ctv will be doing a story on this incident and will be aired by Ctv...

6 days 18 hours ago

I have dealt with the brick for ten years, i have had very bad experiences with the quality of the products and the customer services, because they have a...

6 days 22 hours ago

I purchased a love seat and sofa. Bought leather so I knew it was of good quality. The love seat was delivered with broken legs and ripped. So I waited for...

1 week 2 days ago

I spent 3400 on furniture from the brick in Sudbury. The sales associates only care about you when your making the purchase after that your pretty much dead...

1 week 3 days ago

I bought a fridge "BOSCH' 26 OF December 2013 ( invoice # 122634Z9089001), for $ 2.834.49.
For that reason I took the money from the Brick financial...

1 week 4 days ago

I ordered a queen bed, box spring, mattress, mattress pad and a dresser from the Brick in January. I was told it would be in the middle of February. The day...

1 week 4 days ago

Gripe is about RIGID POLICIES. Purchased a leather recliner from The Brick Winnipeg Dec 2014. Love the chair, but am unable to have leather as I perspire...

1 week 5 days ago

In November of 2014 my wife and I ordered a Franklin recliner chair from the brick store in South common in Edmonton Alberta.

I was suffering severe...

1 week 5 days ago

We purchase two Cindy Crawford love seats in 2013. We bought the extended warranty bc of staining with two young kids. Sales person assurded us that if...

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Latest Comments

Laurieg3934
3 days 34 min ago

They go by phone numbers 519-978-3503, Last name is Golocevac

Gemma Gripester
1 week 3 days ago

Hello Melanie,

Welcome to the Gripevine Community! We created Gripevine so that consumers don't need to get frustrated and waste time on calls or on... more

Betty
2 weeks 3 days ago

If this situation isn't resolved I will take this further. This is inexcusable!

MONIQUE SHEA
1 month 3 days ago

l myself have been getting bulls*** and the run around l'm not putting up with this...... if l dont get a response within 1 week im going to the new and the... more

MONIQUE SHEA
1 month 3 days ago

l myself have been getting bulls*** and the run around l'm not putting up with this...... if l dont get a response within 1 week im going to the new and the... more

RJohn
1 month 4 weeks ago

Thank you The Brick........I hope it was a little easier but I'm glad it's over....

RJohn
2 months 1 week ago

The Brick offered to replace the broken units, I hope they stand by their words... I will close my complaint when I receive the new units... Thank you

Adam ON
3 months 1 week ago

The Brick has awful customer service. I paid $298 for that TV and got the receipt, and was told to pick up the TV Saturday. Then on Saturday they told me... more

Australia
3 months 2 weeks ago

-After all the run around from the Brick....and you sending service-men here two
time...It's time you people listen to your repair people once and for... more

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Customer Satisfaction Index

33%
F
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Gripevine Stats

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