The Brick Head Office

16930-114 Avenue
Edmonton, AB T5M 3S2, Canada
Phone: (514) 695-9249
www.thebrick.com
Need to resolve an issue with The Brick Head Office?

Latest Gripes

1 day 14 hours ago

We are suppose to received our mattress and boxspring January 24 2015(Saturday) as written on our receipt. The day of the delivery I called at 4:13pm and 7:...

1 day 15 hours ago

There has been nothing but problems since I bought my furniture at the brick in Calgary on Sunridge, from delevery to broken furniture and when I was buying...

2 days 15 hours ago

I bought a 3 pieces coach set for $4300 at the brick at 401 Kennedy road on November 1 2014. The first set I receive was damage so they exchange them, the...

3 days 13 hours ago

After carefully selecting over $3,000 worth of items to purchase off the website and getting approved for $5,000 and accepting the $49.99 delivery charge,...

4 days 17 hours ago

To whom it may concern,

We bought a Perry Genuine Leather Reclining Sofa (2 pieces) at beginning of 2014, it was delivered on Feb 12, 2014. Last...

1 week 1 day ago

I have not had my money returned yesterday as promised for the amount of $5000.00 on my card , have to sue them for it as they hung upon me. Have no...

1 week 3 days ago

The Brick in Windsor:
To retrieve a purchase at shipping, go to the back door which is locked and "ring the bell". If nobody comes, call the store....

1 week 3 days ago

I purchased my Magnus trestle table with the extra full 5 year blanket coverage and master surface coverage. I asked if it covered scratches. I was told it...

1 week 4 days ago

Hello. On December 2009 we purchased a 5yr. extended warranty for the Brada washer and dryer that we purchased.Today,we went to the Brick figuring that we...

1 week 4 days ago

First of all - noboby answers the telephone at The Brick South Common or the Corporate Office. Why should they - it's probably always complaints. So this...

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Latest Comments

RJohn
1 week 4 days ago

The Brick offered to replace the broken units, I hope they stand by their words... I will close my complaint when I receive the new units... Thank you

Adam ON
1 month 1 week ago

The Brick has awful customer service. I paid $298 for that TV and got the receipt, and was told to pick up the TV Saturday. Then on Saturday they told me... more

Australia
1 month 2 weeks ago

-After all the run around from the Brick....and you sending service-men here two
time...It's time you people listen to your repair people once and for... more

HughMc
1 month 3 weeks ago

Check with visa to see if they will cover you for their card protection/insurance plan they do in the UK,will need to check my visa now

Bryan
1 month 3 weeks ago

should read but Trans Global will " not " replace dish washer. Bryan

jen29
2 months 2 days ago

The brick store that I bought the bedroom set from was the Fort Saskatchewan store.

Gemma Gripester
2 months 1 week ago

Hello fcbclindac,

Welcome to the Gripevine Community! We created Gripevine so that consumers don't need to get frustrated and waste time on calls or... more

ccc
3 months 1 week ago

Good Afternoon Ms. Snow,

Can you please e-mail cccmanagement@thebrick.com with your contact... more

Charles Mckay
3 months 1 week ago
dojoman2001
4 months 1 week ago

Wish i read this before i bought my mattress there.
What a horrible company. I guess no one told them they have competition.

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Customer Satisfaction Index

33%
F
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