The Brick Head Office

16930-114 Avenue
Edmonton, AB T5M 3S2, Canada
Phone: (514) 695-9249
www.thebrick.com
Need to resolve an issue with The Brick Head Office?

Latest Gripes

1 day 20 hours ago

We recently purchased a pull out sectional couch from the Brick and discovered that there was a tear in the canvas that sits under the mattress. We called...

2 days 9 hours ago

This company owned by Trevor Buchard is a joke at best they have people operating the phone lines that have know idea what there doing. Staff changes every...

4 days 11 hours ago

We purchased 2 Cindy Crawford leather sofas on July 24, 2014. We purchased the full blanket warranty as we were told that it covered everything and that...

5 days 18 hours ago

I bought a queen mattress with the box. The box was delivered ripped, I saw the delivery guys dragging it across the street. Called the rep, she transferred...

1 week 14 hours ago

I recently purchased two mattress King and queen along with their boxes from Brick. Line of wrong commitments started with the application of Brick Credit...

1 week 1 day ago

From The Brick, I purchased recliner/sofa 05/17/13, I stopped in at nearest store to complain sofa broken, was given a # to call, I called end of April 2014...

1 week 5 days ago

I was given 2 options for the warranty on my couch (3 years old)...lose more money or even more money. I went with in store credit (as oppsed to a re-select...

1 week 6 days ago

I bought a maytag washer and dryer on feb. 19 2011 (bill#021913e0559) with an extended guarantee from the store in Boisbriand Quebec. 5 weeks ago I called...

1 week 6 days ago

In reading some of the other complaints, and the month's that have gone by without any resolve....7 months, 11 months,I am sure the brick does not care at...

1 week 6 days ago

In reading some of the other complaints, and the month's that have gone by without any resolve....7 months, 11 months,I am sure the brick does not care at...

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Latest Comments

ccc
1 week 2 days ago

Good Afternoon Ms. Snow,

Can you please e-mail cccmanagement@thebrick.com with your contact... more

Charles Mckay
1 week 6 days ago
dojoman2001
1 month 2 weeks ago

Wish i read this before i bought my mattress there.
What a horrible company. I guess no one told them they have competition.

318.corker
2 months 1 week ago

Thanks, the company I was referring to is The Brick.

Helpful
2 months 1 week ago

Interestingly that the name of the company your complaining about doesn't appear within your gripe. One shouldn't have to search for such information.

Marcieglandrn
2 months 3 weeks ago

I had disgusting demeaning behaviour too this week. Today, I sent an email to the head office, jimcaldwell@... more

NEd
2 months 3 weeks ago

We also have had a very poor dealing with The BRICK here in Terrace and more so with "Tony" the manager. After making a $6,000 purchase we were promised the... more

lalansite
2 months 4 weeks ago

thanks

Gemma Gripester
2 months 4 weeks ago

Hello lalansite,

Thanks for joining the Resolution Revolution! Gripevine is building a community where consumers with legitimate customer care issues... more

lalansite
2 months 4 weeks ago

still waiting for a reply. still not resolved. accidently press Resolved

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Customer Satisfaction Index

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