The Brick Head Office

16930-114 Avenue
Edmonton, AB T5M 3S2, Canada
Phone: (514) 695-9249
Need to resolve an issue with The Brick Head Office?

Latest Gripes

4 days 9 hours ago

I bought an item with invoice 082741B1018001 from this store, i would want the management of the bricks to take a look at the customer service in this...

6 days 14 hours ago

Bought a dryer from brick,was delivered,too big to go through doorway,was told by salesman was the proper size we asked.dryer left at house,maybe to take...

1 week 17 hours ago

I am 21 years old and I have just moved into my first apartment which I have furnished with new furniture from various stores. I must say that each store...

1 week 1 day ago

We purchased a washer and dryer from The Brick in Owen Sound, ontario purchased, their oh so great warrant. ( which let me tell you is a joke, false, and a...

1 week 3 days ago

I made a purchase of a reclining love seat in my home town from a very nice lady. After some time I have noticed some ripping and foam underneath where it...

1 week 3 days ago

After buying 2 big purchases, I find that I have to put in a warranty claim in on both. 1 Being a bed of a year old that is sagging and the second being a...

1 week 3 days ago

I ordered a bed to be delivered on august 30th, 2014. I live in Toronto so I need to get the delivery time late morning or early afternoon and need to know...

1 week 4 days ago

I bought a sectional about a month ago but now it is squeaking like an old bed I had problems when I had to book the appointment the sub-contractors were...

1 week 5 days ago

mess up delivery
Purchased in March with Half down payment. Full payment in July. Promised delivery on date of our choice. On August 19 waited 7...

1 week 6 days ago

I purchased furniture 2009 sold insurance for$128 with absolute guarantee of full refund if not used. however having kept the policy for five years, the...


Latest Comments

1 week 5 days ago

Thanks, the company I was referring to is The Brick.

1 week 5 days ago

Interestingly that the name of the company your complaining about doesn't appear within your gripe. One shouldn't have to search for such information.

3 weeks 4 days ago

I had disgusting demeaning behaviour too this week. Today, I sent an email to the head office, jimcaldwell@... more

3 weeks 5 days ago

We also have had a very poor dealing with The BRICK here in Terrace and more so with "Tony" the manager. After making a $6,000 purchase we were promised the... more

4 weeks 1 day ago


Gemma Gripester
4 weeks 1 day ago

Hello lalansite,

Thanks for joining the Resolution Revolution! Gripevine is building a community where consumers with legitimate customer care issues... more

4 weeks 1 day ago

still waiting for a reply. still not resolved. accidently press Resolved

1 month 3 days ago

Sunday July 27th we returned to the Brick (L'Acadie) one of the saleman said the Store Mgr was not present, then another salesman pointed him.
The... more

1 month 1 week ago


If this may help, I've had to be peristent in order to obtain service. My husband and I had to missed so many half days of work due to the... more

1 month 1 week ago

This just happened to me. Apparently I am adult and I am suppose to read the receipt that the sales person gave me. Its not their job to inform us of the no... more


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