The Brick Head Office

16930-114 Avenue
Edmonton, AB T5M 3S2, Canada
Phone: (514) 695-9249
www.thebrick.com
Need to resolve an issue with The Brick Head Office?

Latest Gripes

1 day 4 hours ago

we purchased mattress and spring board 3 months ago. the spring board is making noise since last two and half months . we complained many times but nobody...

1 day 8 hours ago

I purchased on July 13, 2013 a Whirlpool Appliance package as well as the extended warranty on all appliances. Dec 1/14 I called them as my stove will not...

2 days 4 hours ago

We had purchased a very nice couch at the brick for over $2,000 back in 2010, The couch delivery started with bad units which has been replaced with another...

2 days 21 hours ago

My husband and I purchased a sofa and love seat at the beginning of November and paid for it in full at that time. We were told this payment was necessary...

5 days 2 hours ago

I saw a sony tv in the brick flyer for $298 thinking this was a good price I drove 1 hour to Sudbury Ont to purchase it only to be told very rudely by the...

5 days 2 hours ago

I purchased a couple of small glass shelves for wall mounting TV control boxes. Once we mounted the TV to the wall, we felt the shelves would not work. I...

5 days 4 hours ago

We purchased the Modesto Leather furniture in 2011 seat incl Loveseat, Sofa, ottoman and chair 3 years ago. Within 6 months the leather on the sofa,...

5 days 4 hours ago

On Thursday Dec 11, 2014, I received The Brick advertisement. A 40" Sony TV set was advertised for $298.99. I went to the Stratford store (805 Downie St....

6 days 3 hours ago
6 days 3 hours ago

-I bought a MOFF 110pk washer & dryer from you on Tuesday May.6/2014
And we have not being able to use washer from day one. because of the rinse...

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Latest Comments

Adam ON
2 days 4 hours ago

The Brick has awful customer service. I paid $298 for that TV and got the receipt, and was told to pick up the TV Saturday. Then on Saturday they told me... more

Australia
6 days 3 hours ago

-After all the run around from the Brick....and you sending service-men here two
time...It's time you people listen to your repair people once and for... more

HughMc
1 week 5 days ago

Check with visa to see if they will cover you for their card protection/insurance plan they do in the UK,will need to check my visa now

Bryan
2 weeks 7 hours ago

should read but Trans Global will " not " replace dish washer. Bryan

jen29
3 weeks 2 days ago

The brick store that I bought the bedroom set from was the Fort Saskatchewan store.

Gemma Gripester
1 month 14 hours ago

Hello fcbclindac,

Welcome to the Gripevine Community! We created Gripevine so that consumers don't need to get frustrated and waste time on calls or... more

ccc
1 month 4 weeks ago

Good Afternoon Ms. Snow,

Can you please e-mail cccmanagement@thebrick.com with your contact... more

Charles Mckay
2 months 2 days ago
dojoman2001
3 months 3 days ago

Wish i read this before i bought my mattress there.
What a horrible company. I guess no one told them they have competition.

318.corker
3 months 4 weeks ago

Thanks, the company I was referring to is The Brick.

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Customer Satisfaction Index

33%
F
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