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The Brick Head Office

16930-114 Avenue
Edmonton, AB T5M 3S2, Canada
Phone: (514) 695-9249
www.thebrick.com
Need to resolve an issue with The Brick Head Office?

Latest Gripes

4 days 43 min ago

I bought a sectional sofa with warranty. Within the warranty time period the sofa's outershell started to peal. The warranty said they would replace it....

4 days 7 hours ago

We have been customers of the Brick long before they even arrived in Halifax NS. ( now located in Dartmouth NS).and experienced no problem. We had...

4 days 8 hours ago

We purchased a 55'' 3D LED Samsung from the Brick on March 10, 2015. The tv started shutting itself off every 30 seconds, five weeks ago. In that time the...

6 days 16 hours ago

My husband and I heard of a great deal going on this weekend at 'the brick', so we did some research online and found a few items we were interested in......

1 week 4 hours ago

Order placed April, sectional couch delivered July 21, once piece has cut from shipping damage

Delivery staff recorded and took pictures of cut on...

1 week 22 hours ago

I purchased an online recliner from the brick store - and paid for a delivery service. I called ahead *and* made a note on the initial order stating to *...

1 week 1 day ago

I bought furniture set from brick at Matheson Mississauga and I was told at the time of buying that the delivery is going to be in September 2015. On my...

1 week 1 day ago

Long story short: The Brick's customer service team and the buffoons who deliver their goods cannot coordinate a simple delivery of a washing machine. They...

1 week 1 day ago

because I was away on vacation my payment for my june bill was made 5 days late. Someone called me and I explained the situation. All other payments have...

1 week 1 day ago

I bought whole lot of furniture from the bricks in in late 2011 but I open the boxes in 2013 when I bought the house. Anyway I had 5 years extended warranty...

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Latest Comments

LouiseC
1 week 1 day ago

I have also recently moved and the "Brick WILL NEVER AGAIN" be my choice. You were right when you said they were arrogant. I have a sad history with them... more

enas
1 week 6 days ago

2weeks and 4days no call from Head office yet
Is that how you resolve you complains ...by ignoring them .?????

enas
1 week 6 days ago

2weeks and 4days no call from Head office yet
Is that how you resolve you complains ...by ignoring them .?????

enas
3 weeks 6 days ago

Hi was your issue ever solved
I think they just ignore these complaints
Just waste of our time

enas
3 weeks 6 days ago

Not surprised had the same experience. After sale is finalized they don't care what so ever
And did the dead office ever contact you to explain their... more

enas
3 weeks 6 days ago

Not surprised had the same experience. After sale is finalized they don't care what so ever
And did the dead office ever contact you to explain their... more

enas
3 weeks 6 days ago

Will see what going to happened Monday
Hope I hear back from head office to explain their services.

enas
3 weeks 6 days ago

Will see what going to happened Monday
Hope I hear back from head office to explain their services.

enas
3 weeks 6 days ago

Today July 4.they came to put the bed together.still missing stuff hardware. So they r coming Monday to fix again
Manager was rude again .just I am so... more

enas
3 weeks 6 days ago

Today July 4.they came to put the bed together.still missing stuff hardware. So they r coming Monday to fix again
Manager was rude again .just I am so... more

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Customer Satisfaction Index

28%
F
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Gripevine Stats

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0
20
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