Virgin Mobile Headquarters
Hello Virgin Mobile USA,
Congratulations on taking the first steps in resolving this Gripevine user's customer complaint!
We noticed your... more
I can relate. Even though, my issue was different. I bought a brand new phone and the technical support never could activate the device. Some... more
Once you have decided on the kind of download that you want, all you have to do is click on the 'cell phone and that on the screen of your tablet or phone.... more
We're very sorry that we're just seeing this. The majority of our customers with issues get very quick resolution through our own Facebook and Twitter... more
Our sincere apologies for this experience. We are updating our platform a few groups of customers at a time but that's no excuse for the way in which you... more
We hate to hear this but you can reach us for quick resolution on facebook/virginmobileus or Twitter @vmucares.