Sears Holdings Corporation (Sears Head Office)

3333 Beverly Road
Hoffman Estates, IL 60179 , United States
Phone: (847) 286-2500
Need to resolve an issue with Sears Holdings Corporation (Sears Head Office)?

Latest Gripes

1 week 6 days ago

I purchased a Sears 10 piece cookware set, 5 years ago, with a limited lifetime warranty. The main reason for this purchase was to use on my glass top range...

2 weeks 1 day ago

Monday, June 03, 2013

To Whom It May Concern,
On May 16th, 2013, I purchased an LG 31 Cu. Ft. French door refrigerator online from the...

2 weeks 2 days ago

sears delivered my new washer and removed my old washer under the guise of recycling untrue untrue it was "sold" to a company in whittier they sold it...

2 weeks 6 days ago

I purchased a Kenmore Elite dishwasher a couple years ago from Sears Canada and it hasn't worked since day one. The main parts have been replaced and it...

1 month 3 days ago

To all who are considering purchasing a compressor from Sears,
There compressors in Canada only come with a 1 year replacement warranty, if you need...

1 month 1 week ago

Attention:

I purchased a mattress from Sears in July of 2012 by November it was sagging. I e-mailed corporate to explain what was going on in...

1 month 3 weeks ago

On December 8th, 2012, I purchased a dishwasher from Sears. We paid Sears 174.99 extra to have our old dishwasher removed, and the new one installed. On...

1 month 3 weeks ago

My boyfriend bought me an Omega chain from Sears (I was with him when he made the purchase) over a year ago. We were told that it was sterling silver on...

1 month 3 weeks ago

On Oct. 18,2012 I was sold two 50 inch proscan televisions, I was told that if I purchased the extended 2yr warranty $100 I would have no problem returning...

2 months 1 week ago

It was a total waste of money and nothing like the old model from about 20 or so years ago. It holds less dishes by the low quality design, the racks don't...

Pages

Latest Comments

egayton
2 weeks 1 day ago

sears is famous for throwing the $100 giftt card at you. If you take the card, they will laugh at you and say you took the card, that settled the matter.... more

egayton
2 weeks 2 days ago

Good luck dealing with Sears. They are about as rude as it gets. I had a problem with them and a dishwasher as well, my dishes mold. I turned them into... more

Susstown
3 weeks 19 hours ago

This is so unbelievably coincidental(maybe not) that this problem is exactly the same as mine. Been in discussions with Sears for months! Electrolux Range... more

nikalseyn
1 month 3 weeks ago

Usually, it is the manufacturer who handles warranty work during the warranty period. Then, the extended warranty kicks in. You need to contact the maker of... more

Marie Leloup
2 months 1 week ago

Thanks. For me, I made my agreement with Sears and whether they hire a third party or use their own movers is a mote point. It was Sears who was responsible... more

chaddk0127
2 months 1 week ago

Just so you know, Sears does not have their own delivery service. The people that deliver Sears appliances work for a private company that is contracted... more

Sears Cares
3 months 2 weeks ago

sunnyday, I'm sorry for the inconvenience and frustration you are still encountering with getting your range repaired. I will forward this information to... more

sunnyday
3 months 2 weeks ago

I believed I failed to mention in any of the gripes the the cost of my range was $2039.00 and the extended warranty was another $299. Even if you spend the... more

sunnyday
3 months 2 weeks ago

just found another gripe from July 2012. Same thing was happening to their range. Interesting.

sunnyday
3 months 2 weeks ago

ha, I'm having the same problem with my kenmore range. I did purchase the extended warranty. did I mention my range was $2039.00 and the extended warranty... more

Pages

Customer Satisfaction Index

12%
F
This business has an official Gripevine account.

Gripevine Stats

34
0
4
13
51