Hotels.com

12000 Biscayne Blvd, Ste 400
North Miami, FL 33181, us
Phone: (305) 892-6880
hotels.com
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Latest Gripes

Double charged by Hotels.com
1 month 1 week ago

Hotels.com double charged me for a hotel room, and then refused to give me a refund. They said to just talk to the hotel directly; the hotel said I had to...

Hotels.com - Finding You The Perfect Nightmare
9 months 1 week ago

On May 5, 2012, we booked a reservation for our upcoming trip to Bruges, Belgium at the Malleburg Hotel through Hotels.com and received a confirmation email...

Hotels.com WelcomeRewards is an UnwelcomeRipoff
10 months 2 weeks ago

Had stayed 8 nights and needed 2 more nights to get the WelcomeRewards free night for staying 10 nights.I stayed two additional nights at the Radisson in...

Latest Comments

Hey AHowes,
Geri Gripester
6 months 1 week ago

Hey AHowes,

We're so happy to see that your gripe was resolved, and we hope that Gripevine was able to be a positive influence in the resolution... more

The used many sites for
chriswtburke
8 months 4 weeks ago

The used many sites for booking, and the only one I really trust is Hotwire.. The rest just try to screw you over..

Good to know, Hotels.com.
MuddyG
9 months 1 week ago

Good to know, Hotels.com. Your rates are nothing special, anyway.

Customer Satisfaction Index

77%
C+
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