Apple Company Store

1 Infinite Loop
Cupertino, CA 95014, us
Phone: (408) 974-5050
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Latest Gripes

9 months 2 days ago

I originally posted this gripe against the 'iTunes Store' because I couldn't find any others against them, but since finding them as 'iTunes (Apple Inc.)' I...

9 months 1 week ago

I owned an iPod nano and an iPhone. I purchased "gift cards" at Costco (which gave 10% more than their face value) and redeemed them on my iTunes account...

10 months 4 weeks ago

I bought my iPad 2 from Best Buy in March 2012. Less than 1 week after owning it, the microphone broke. I couldn't take it back to Best Buy because they...

1 year 1 month ago

Apple TV worked fine with Netflix until Apple TV software was upgraded! Now it takes forever to load, it stops every couple of minutes during the program...

1 year 1 month ago

To Whom it may concern:

The week before Thanksgiving, I updated iTunes on my PC so that I could update my iPhone operating system. When I updated...

1 year 3 months ago

ITUNES CARD PROBLEMS CHRONOLOGY OF EVENTS

The following is a chronology of events detailing problems we had with iTunes gift cards that we purchased...

1 year 3 months ago

After updating my iPhone 3GS to iOS 5.0.1, my phone started showing signs of something not sitting quite right with it's newly installed software. The...

1 year 3 months ago

My Iphone stopped working so I sent it to the apple care center. They returned my iphone to me untouched and explained after a visual inspection it had...

Latest Comments

JulianW
2 weeks 3 days ago

Here is the information from their Terms and Conditions: "unused balances, are not redeemable for cash and cannot be returned for a cash refund...Unused... more

joeconsumer
7 months 3 weeks ago

I recently received a cheque from iTunes for my money they had on account - SO THEY WILL PAYOUT IF PRESSED!

Not sure if it's from posting my gripe... more

7 months 3 weeks ago

Hi joeconsumer,

Congratulations on resolving your customer service complaint with Apple (iTunes). Since your gripe is resolved, you are further... more

joeconsumer
7 months 3 weeks ago

I recently received a cheque from iTunes for my money they had on account - SO THEY WILL PAYOUT IF PRESSED!

Not sure if it's from posting my gripe... more

kshipley
8 months 3 weeks ago

Thanks very much for posting this comment. It's good to see that someone else feels the same way I do about Apple's customer service.

joeconsumer
9 months 2 days ago

I just added my gripe about an iTunes credit refund saga that I'm still going through when I saw yours. While I did not read all of your story, I strongly... more

joeconsumer
9 months 1 week ago

I guess you are correct, but I no longer want to purchase anything from them.

MuddyG
9 months 1 week ago

You don't need an iPod or an Apple product at all to purchase and listen to music or other media for sale at iTunes.

jolesch
10 months 4 weeks ago

If your iPad 2 is still within the first year of purchase, and you take it back to an actually Apple store, they will replace it (as long as it wasn't... more

msue
10 months 4 weeks ago

So, what has happened? Did you speak to a manager at the Apple Store? I have an iphone and a mac book pro and whenever I have had any issues, I make an... more

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Gripevine Stats

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