Whirlpool (Headquarters)

2000 N M 63
Benton Harbor, MI 49022, us
Phone: (269) 923-6666
Need to resolve an issue with Whirlpool (Headquarters)?

Latest Gripes

3 months 4 weeks ago

We renovated our kitchen this summer and installed brand new appliances from Sears, including a lovely Maytag (owned by Whirlpool since 2006) set of double...

4 months 5 days ago

Hi we bought a whirlpool induction cooktop aqualift oven in Nov/12. You have to scrub the oven as the aqualift function is basically useless, it does not...

4 months 1 week ago

Puchased Refrigerator (KFFS20EYBL) ON 1-27-13. First it springs a LEAK ! Didn't go to basement in a day our so, and storage items were soaked. In just over...

8 months 1 week ago

I purchased a Whirlpool Washer and Dryer in February 2011.
It broke down and had to be repaired 3 TIMES in six months.
I called to extend the...

9 months 6 hours ago

I purchased a new $2,000.00 Kitchenaid refrigerator 3 years ago. The refrigerator has been used by two adults. The door gaskets(it has French doors) are...

9 months 2 weeks ago

hello: I bought a brand new side by side whirlpool on 05/20/13 staniless steel, frm. american tv & appliances in milwaukee, wi. it came with a 1-yr....

11 months 4 weeks ago

I bought this whirlpool range almost a year ago, have had nothing but problems with it, Convection feature is terrible, its a waste of time to even use that...

1 year 2 months ago

While cleaning the blade assembly of our Kitchen Aid blender, the wing-nut (the small metal part that goes inside the coupler) broke off. I called the 1-...

1 year 4 months ago

I recently purchased a grain mill attachment for my Kitchen-aid Professional stand mixer. I have had my Kitchen Aid mixer for 5-6 years and have not had any...

1 year 4 months ago

So we purchased a house full of whirlpool appliances. I ordered their largest fridge which was delivered Oct 2nd 2012, so far I had to have 6 or more...

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Latest Comments

Gemma Gripester
7 months 4 weeks ago

Dear Melanie,

Thank you very much for reaching out to ysidro. It is great to see Whirlpool listening and responding your customer's gripes. It... more

Gemma Gripester
7 months 4 weeks ago

Dear Emily,

Thank you very much for reaching out to DisappointedCustomer. It is great to see Whirlpool listening and responding your customer's... more

WhirlpoolCare
7 months 4 weeks ago

Hello DisappointedCustomer, my name is Emily. I am a representative of Whirlpool and am truly sorry to hear about the experience you have had with your... more

WhirlpoolCare
7 months 4 weeks ago

Hello Ysidro. My name is Melanie and I am a representative of Whirlpool. We apologize about the frustration you have experienced with your refrigerator.... more

Gigi Gripester
1 year 2 months ago

Hey nmgrinberg,

Congratulations on taking the first step to seeking a resolution on your customer service issue on Gripevine! We really enjoyed... more

karenjf
1 year 4 months ago

I have emailed that address 4x times and recieved no response as I posted on FB and Chris asked me too. One of those times I received a message saying Sorry... more

Gigi Gripester
1 year 4 months ago

Hey WhirlpoolCare,

Congratulations on taking the first steps in resolving karenjf's customer complaint!

We noticed your public acknowledgement... more

WhirlpoolCare
1 year 4 months ago

Hello karenjf. My name is Melanie and I am a representative with Whirlpool. We apologize about the frustration you have experienced with your refrigerator... more

Laddie
1 year 6 months ago

You know Maytag no longer exists, right? Whirlpool purchased the company and closed their plants several years ago.

Laddie
1 year 7 months ago

Yes you made a mistake. If you had done some checking first you would have found that Maytag brand appliances have a poor reliability record. Also, the... more

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Customer Satisfaction Index

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