Whirlpool (Headquarters)

2000 N M 63
Benton Harbor, MI 49022, us
Phone: (269) 923-6666
Need to resolve an issue with Whirlpool (Headquarters)?

Latest Gripes

7 months 5 days ago

We renovated our kitchen this summer and installed brand new appliances from Sears, including a lovely Maytag (owned by Whirlpool since 2006) set of double...

7 months 1 week ago

Hi we bought a whirlpool induction cooktop aqualift oven in Nov/12. You have to scrub the oven as the aqualift function is basically useless, it does not...

7 months 2 weeks ago

Puchased Refrigerator (KFFS20EYBL) ON 1-27-13. First it springs a LEAK ! Didn't go to basement in a day our so, and storage items were soaked. In just over...

11 months 2 weeks ago

I purchased a Whirlpool Washer and Dryer in February 2011.
It broke down and had to be repaired 3 TIMES in six months.
I called to extend the...

1 year 2 days ago

I purchased a new $2,000.00 Kitchenaid refrigerator 3 years ago. The refrigerator has been used by two adults. The door gaskets(it has French doors) are...

1 year 3 weeks ago

hello: I bought a brand new side by side whirlpool on 05/20/13 staniless steel, frm. american tv & appliances in milwaukee, wi. it came with a 1-yr....

1 year 3 months ago

I bought this whirlpool range almost a year ago, have had nothing but problems with it, Convection feature is terrible, its a waste of time to even use that...

1 year 5 months ago

While cleaning the blade assembly of our Kitchen Aid blender, the wing-nut (the small metal part that goes inside the coupler) broke off. I called the 1-...

1 year 7 months ago

I recently purchased a grain mill attachment for my Kitchen-aid Professional stand mixer. I have had my Kitchen Aid mixer for 5-6 years and have not had any...

1 year 8 months ago

So we purchased a house full of whirlpool appliances. I ordered their largest fridge which was delivered Oct 2nd 2012, so far I had to have 6 or more...

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Latest Comments

Gemma Gripester
11 months 6 days ago

Dear Melanie,

Thank you very much for reaching out to ysidro. It is great to see Whirlpool listening and responding your customer's gripes. It... more

Gemma Gripester
11 months 6 days ago

Dear Emily,

Thank you very much for reaching out to DisappointedCustomer. It is great to see Whirlpool listening and responding your customer's... more

WhirlpoolCare
11 months 6 days ago

Hello DisappointedCustomer, my name is Emily. I am a representative of Whirlpool and am truly sorry to hear about the experience you have had with your... more

WhirlpoolCare
11 months 6 days ago

Hello Ysidro. My name is Melanie and I am a representative of Whirlpool. We apologize about the frustration you have experienced with your refrigerator.... more

Gigi Gripester
1 year 5 months ago

Hey nmgrinberg,

Congratulations on taking the first step to seeking a resolution on your customer service issue on Gripevine! We really enjoyed... more

karenjf
1 year 7 months ago

I have emailed that address 4x times and recieved no response as I posted on FB and Chris asked me too. One of those times I received a message saying Sorry... more

Gigi Gripester
1 year 7 months ago

Hey WhirlpoolCare,

Congratulations on taking the first steps in resolving karenjf's customer complaint!

We noticed your public acknowledgement... more

WhirlpoolCare
1 year 7 months ago

Hello karenjf. My name is Melanie and I am a representative with Whirlpool. We apologize about the frustration you have experienced with your refrigerator... more

Laddie
1 year 10 months ago

You know Maytag no longer exists, right? Whirlpool purchased the company and closed their plants several years ago.

Laddie
1 year 10 months ago

Yes you made a mistake. If you had done some checking first you would have found that Maytag brand appliances have a poor reliability record. Also, the... more

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Customer Satisfaction Index

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